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Privacy Policy for Glasgow Boiler Installations


Glasgow Boiler Installations, operated by Clyde Boiler Installations Ltd. (SC668282), hereinafter referred to as the “Company,” is dedicated to safeguarding the privacy and security of personal data collected through our website and related services. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Data Controller Information

The data controller responsible for the processing of personal data is Muslim Halai or Clyde Boiler Installations Ltd. For any inquiries regarding data protection or to exercise your data subject rights, please contact us using the following details:

  • Contact Person: Muslim Halai
  • Tel: 07710817527
  • Email: [email protected]
  • Mailing Address: 5B Craighaw Street, Clydebank, G81 5BU

Purposes of Data Processing

We collect personal data, including name, telephone number, email address, and address, from website users and individuals contacting us for the purpose of providing services, communication, and fulfilling contractual obligations. This includes sending appointment reminders, follow-up messages, and managing customer inquiries.

Legal Basis for Processing

The legal basis for processing personal data is dependent on the specific circumstances, including the performance of contracts, compliance with legal obligations, and legitimate interests pursued by the Company. Users’ consent to our privacy policy is also considered when processing personal data.

Data Retention

Personal data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including contractual obligations, warranty periods, and legal requirements. Data retention periods may vary depending on the nature of the data and applicable legal obligations.

Data Subject Rights

Users and past clients have the right to access, rectify, erase, restrict processing, and portability of their personal data, subject to certain exceptions and limitations. To exercise these rights or inquire about the processing of personal data, please contact us using the provided contact information.

Data Transfers

We do not transfer personal data to third parties, except where necessary for the performance of contracts or compliance with legal obligations. All data transfers are conducted in compliance with applicable data protection laws and regulations.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and track advertising effectiveness. Users have the option to consent to the use of cookies upon visiting our website, and they can manage cookie preferences through browser settings.

Third-Party Services

We may engage third-party service providers to assist with website functionality, analytics, and advertising. These service providers are contractually obligated to process personal data in accordance with applicable data protection laws and regulations.

Security Measures

Personal data is stored securely using industry-standard measures to prevent unauthorized access, disclosure, alteration, or destruction. We regularly review and update security practices to ensure ongoing protection of personal data.

Complaints and Supervisory Authority

Users have the right to lodge complaints regarding the processing of their personal data with the Company and supervisory authorities, such as the Information Commissioner’s Office (ICO). For more information or to lodge a complaint, please contact the ICO or our designated data protection contact using the provided contact details.

Applicable Law and Regulatory Body

This Privacy Policy is governed by the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws and regulations. The Information Commissioner’s Office (ICO) is the regulatory authority responsible for overseeing compliance with data protection laws in Scotland and the UK.

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